Background Checks (2024)

Question: Will I receive an email when the criminal record report has been processed and is ready to retrieve?
Answer: Yes. However, email delivery can fail for many reasons and you are encouraged to periodically check to see if the request has been processed. The results will be available for 30 days after the report has been processed.

Question: Can I request a record on another person?
Answer: Yes. Criminal record reports are public information. However, you will not receive information on case types that are confidential by law or not part of the criminal record. These include juvenile cases, mental health cases and domestic violence cases.

Question: What type of information is contained in a criminal record report?
Answer: All misdemeanor and traffic cases for at least the last five (5) years and felonies dating back to 1978.

Question: What type of payment is accepted?
Answer: American Express, Discover, MasterCard and Visa credit cards and most debit cards.

Question: Is there an additional fee to pay by credit card?
Answer: Credit/debit card fees are 2.25% of the transaction amount or $2.50, whichever is greater.​

Question: Who do I call with questions about the report results?
Answer: Contact the AOC Records Unit at 800-928-6381, Monday-Friday, 8 a.m. - 4 p.m. Eastern Time.

Question: How long does it take to process an online request?
Answer: All requests are processed in the order they are received. The response time depends on the volume of requests ahead of yours.

Question: Can I check the status of my request online?
Answer: Registered users may review pending requests online. Requests successfully submitted will show a status of “Processing.”

Question: How do I read a criminal record report?
Answer: The Administrative Office of the Courts is not permitted to interpret information contained in the report. You may want to contact someone with legal expertise to help answer questions about information in the report.

Question: Can my request be expedited for an additional charge?
Answer: No. All requests are processed in the order they are received.

Question: What if an employer questions the accuracy of a report?
Answer: Employers may contact the AOC Records Unit at 800-928-6381 with any concerns.

Question: What if I believe the information on my record is incorrect, incomplete or out of date?
Answer: Some issues can be resolved by the AOC Records Unit. Other matters require assistance of the Office of Circuit Court Clerk in the county where the case was originally filed. Please contact the AOC Records Unit at 800-928-6381 for assistance or a referral to the circuit court clerk.

Question: Who do I call if I need technical assistance with this site?
Answer: Please contact the AOC Service Desk at 502-573-2350.

Question: What is the procedure for requesting a criminal record report?
Answer: To request a report, click on Criminal Record Reports and choose the option that meets your needs.

Question: Does the AOC provide federal criminal record reports?
Answer: The AOC Records Unit provides state criminal record reports based on information maintained by the state court system in the 120 Kentucky counties. The reports do not contain any federal information.

Background Checks (2024)

FAQs

What is usually checked in a background check? ›

Background checks look to verify details regarding an individual's identity, social security, past residences, criminal history, employment history, credit, and driving records. Employers can then use this information to make well-informed decisions about candidates, fostering safe and trustworthy workplaces.

What is the best online background check? ›

The overall best criminal background check websites are GoodHire, BeenVerified, and TruthFinder, because of their search options and quick turnaround times. Each of these background check companies offers a wide range of background check services, a streamlined reporting system, and customized pricing options.

What is a red flag on a background check? ›

A red flag in a background check is anything alarming or concerning about a person's past. This could be a history of breaking the law, lying about work experience or education, or other serious issues. However, not all red flags are the same. Some might be small and not that serious, depending on the job.

What background check do most employers use? ›

Such checks are conducted on potential employees who hold positions of authority or trust. The most popular form of background check is Level 3 background check. Criminal records, schooling, past employment, and reference checks are all part of this process.

What matters most in a background check? ›

Criminal Backgrounds

The biggest red flag in a background check is a criminal history. Background checks show different types of offenses depending on the type of check. They may involve national, federal, state, or county databases.

What does a background check show about employment history? ›

Background checks show and confirm employment gaps and sometimes a candidate's reasons for leaving previous jobs. Whatever employment dates they've put on their resume, background checks will verify this for you. You'll no longer have to guess whether the candidate listed the correct start and end dates.

Where is the best place to get a background check? ›

More
  • Best Overall: BeenVerified » Jump to Review ↓
  • Best Budget: Spokeo » Jump to Review ↓
  • Best for Comprehensive Background Checks GoodHire » Jump to Review ↓
  • Best for Employment Background Screening Checkr » ...
  • Best for Tenant Background Checks: Apartments.com » ...
  • Best for Criminal Record Searches: TruthFinder »

What is the most intense background check? ›

The most extensive background search occurs for government employment
  • Go through a deep criminal background check. ...
  • Submit financial information, including credit history.
  • List all the places they've lived and worked.
  • Allow the government to interview friends, family, and employers.
Apr 14, 2020

What is the most basic background check? ›

The most common types of employment background screening include: Address History, Civil Records, SSN Verification, Criminal Records, Resume Verification, Medical Registration and Sanctions, and Drug and Alcohol Testing.

How worried should I be about a background check? ›

An employment background check is a normal part of the screening process for many jobs. If you've gotten this far in the hiring process and have been honest with your potential employer, you likely don't have to stress about what employers look for in a background check.

Why would a background check fail? ›

There are many reasons why a candidate may “fail” a background check, from criminal history to discrepancies in employment or education history, or an unsafe driving record or failed drug test.

What does a green flag mean on background check? ›

### Green Flags: 1. **No Discrepancies Found**: The information provided by the applicant matches the records found during the background check. This can include employment history, education, criminal records, and more.

How far do most companies go on background checks? ›

In most cases, the lookback period for criminal background checks is seven to ten years. These checks can turn up publicly available arrest records, court records and criminal records for felony arrests and convictions as well as pending cases.

Do background check companies call previous employers? ›

A background check helps to verify your previous employers and that you have the relevant skills an employer wants. To check your credentials, a prospective employer calls your previous employers directly to verify the accuracy of jobs and dates of employment in your application.

Do I have to disclose a felony after 7 years in California? ›

California prohibits CRAs from reporting convictions older than seven years under Cal. Civ. Code 1786.18(a)(7). This law also prohibits CRAs from reporting arrests not leading to convictions even if they occurred within the last seven years, but pending cases can be reported.

Do background checks call previous employers? ›

A background check helps to verify your previous employers and that you have the relevant skills an employer wants. To check your credentials, a prospective employer calls your previous employers directly to verify the accuracy of jobs and dates of employment in your application.

How often do employers verify work history? ›

If a position is an entry-level job, most employers verify the previous three years of employment. However, more senior-level positions and jobs requiring more skills should require more years of employment verification such as the last five to seven years.

What does an FBI background check show? ›

Unlike state-level background checks, the FBI background report provides national coverage of criminal histories. It contains detailed information about each arrest, including its date, charge, and the case's disposition (outcome).

Does it mean you got the job if they do a background check? ›

Undergoing a background check doesn't always guarantee that an employer has decided to hire you for a job. However, a background check is usually an indicator that an employer is seriously considering you for an available role.

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