OTC Network - Walmart.com (2024)

To create a Walmart.com account, follow these five quick steps:

• Select the Account button in the upper-right corner of Walmart.com

• Click Create an Account

• Enter your name and email address on the sign-up screen

• Create a password and confirm it

• Select Create Account

For balance inquiries you can use any of the following: OTC Network member portal, OTC Network mobile app, or call the number on the back of your OTC Network card.

If your card is saved to your Walmart.com account, the balance will reflect in your Wallet.

The returned item purchase will be refunded to your OTC Network card within 3-5 business days of receipt of the return.

Please see the full return policy for additional details: https://www.walmart.com/help/article/walmart-standard-return-policy/adc0dfb692954e67a4de206fb8d9e03a

Eligibility is determined during the checkout process.

For eligibility questions, you can use any of the following: OTC Network member portal, OTC Network mobile app, or call your health plan via the number on the back of your OTC Network card.

OTC Network balances cannot be used to cover shipping or order minimum fees. Fees apply to some methods, and you can see any fees from your cart.

Pickup: Pick up is free, no order minimums ($6.99 fee for pickup orders under $35 which include perishable items. No fee for Walmart+ members.).

Delivery from store: $7.95/$9.95 delivery fee applies. Delivery is free for Walmart+ members with orders over $35.

Shipping: Most orders over $35 ship for free, and for Walmart+ members, the $35 minimum basket is waived. A shipping fee may be applied on orders that don't reach the $35 order minimum, or require specialty shipping methods.

Express delivery: $10 Express fee applies to all orders. $7.95/$9.95 delivery fee applies. Delivery fee waived for Walmart+ members with orders over $35.

Additional questions? Please contact your health plan provider via the number on the back of your OTC Network card.